Providing exceptional customer experiances
Here in Sip 'n' Dip Brisbane North, we have a team of casual employees and contractors who are responsible for teaching and hosting our classes. We provide our casual employees with a flexible working schedule, allowing them to work two shifts a month where it fits in with their life commitments.
We are looking for passionate and creative individuals who have a keen interest in art and are willing to share their knowledge and experience with our students. Our employees are not only required to teach but also to host the classes, ensuring our students have a positive and engaging learning experience. We offer award wages and reward our employees for their hard work and dedication.
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Our classes are all about fun for our students, which means a fast-paced work environment for our staff, if you love working in an environment that is always changing and adapting and enjoy something new, or a job that when you look at your watch and realise your shift is almost done without noticing the time pass, this role is for you.
Rates of pay
We have both employees and contractors on staff and we let our team decide what works best for them. For casual employees, the rate of pay is $26.73 per hour. For contractors, we pay $29.46 but you require an ABN. We have no preference and are employee-led.
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You require no qualifications as this is an entry-level position and you are provided with a class brief before every class to let you know the requirements. You can read about entitlements in the award.
We work hard, we play hard
In our team we strive to build a culture of diversity where everyone has a voice and their ideas are respected. We regularly have team catch-ups to ensure that everyone is heard, and spend time socialising outside of work whenever we can. We have no standard employees, we embrace teachers for who they are, not what they know or what they have done before they come to us. We also respect the right to body autonomy and do not tolerate any form of harassment. Sip 'n' Dip is dedicated to providing a supportive environment for our staff, and are committed to helping them reach their full potential.
What makes an ideal candidate?
We are looking for people that fall into the below categories:​
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Works well under pressure with set timelines
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Enjoys art and spending time with people
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A great attitude that contributes to the company culture
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Able to problem solve and think laterally
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You are enthusiastic, friendly, genuine and encouraging
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A team player, able to work with people and be respectful of your fellow team members
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You can learn quickly from written instruction and/or recorded tutorials
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Able to support our students and help them to achieve their goals
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Flexible
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Have a reliable vehicle and drivers licence
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Happy to travel
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Things that are advantageous but not essential (as we can teach you on the job):
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You have a background in either teaching and/or Art (preferably both)
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You have a blue card
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You are familiar with Resin, Alcohol Ink, Acrylic painting
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Confident in leading a group of between 10-50 people
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What we put no stock in when it comes to hiring:​
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Age
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Race or Culture
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Sexuality
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Tattoos or Piercings
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Background
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Vaccination status
Or anything else that is frankly none of our business.
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THE PERFECT CASUAL JOB
TEACHING ART
EMPLOYEE OR CONTRACTOR OPTIONS
MORE INFORMATION ABOUT US, THE JOB AND WHAT IS INVOLVED
Sip 'n' Dip hosts an ever-changing range of basic/beginner Sip 'n' Create art classes throughout South East Queensland. We aim to provide an inclusive and holistic art experience to our clients at an excellent price point comparative to the market. We build ongoing relationships with our client base and treat our venues as an extension of our own brand and principles.
We commenced trade in 2019 as a ’side gig’ and experienced rapid growth and demand for our services now expanding across southeast Queensland and occupying 52+ venues including the establishment of an Art Studio based in Goodna.
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We encourage inclusivity and participation from NDIS participants. Our class sizes range from 10 people to 80 people. We service the domestic market and we service the corporate market. Sip ’n’ Dip is rapidly expanding throughout Queensland, Victoria and Sydney presently in both our art class offering but also in our online/digital offering, our cafe/studio offering and our online art packs & art supplies offering. Sip 'n' Dip has proven a resilient brand in the face of COVID.
Our goal is to be Australia’s biggest Mixed-Media Art Class supplier by 2025 and continue to provide and make opportunities for our wonderful clients to enjoy FUN art not FINE art.
HOW IS SIP 'N' DIP PUT TOGETHER
Sip 'n' Dip Australia is the parent company for a collection of smaller sole traders licensed to Operate Sip 'n' Dip Classes and use the brand tied to geographic regions. Sip 'n' Dip regions are independently owned and so if you apply for a role in a region, you are applying to be employed by the owner of that area. But you can opt-in to be offered shifts by other businesses if you are looking for more work across our network.
SIP 'N' DIP'S BUSINESS RHYTHEM
Here at Sip 'n' Dip we are a collective of small family-run business that experiences 2 very distinct seasons. A peak season that spans October/November until approx the second week of January, and an off-season that spans the remainder of the months and drops significantly in winter. Our classes are dictated by a number of factors, from the time, location and dates provided to us from our venues to events like lockdowns, pandemics, public holidays, stock shortages, low customer numbers, and even bad weather.
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Therefore we hire casuals as a staffing solution based on the premise that we can not guarantee hours from week to week. While sometimes the work is regular and we obviously try to provide regular work for our casuals to support their livelihood, during those periods and you will almost always be working at a different time, on a different day at a different venue when you work as a casual artist.
Being employed as casual means your roster changes each week to suit the demand, and you can refuse or swap shifts. The offer of a casual position with Sip 'n' Dip does not include a firm advance commitment that the work will continue indefinitely with an agreed pattern of work as (whilst we try to roster 4 weeks ahead of time) we are unable to offer firm confirmation on any roster more than a week ahead of time.
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Beyond casual roles, we also retain a pool of contractors who are offered shifts during our peak period or when people call in sick and we don't have staff to cover it. These are independent operators engaged on a contract by contract engagement. Contractors are not staff (but we treat them like they are!).
SIP 'N' DIP'S ROSTERING
We appreciate that people like advanced notice about classes. As we list classes months ahead we can provide a 4-week indication of what classes might look like and the shifts you may have. However, if these classes eventuate is dictated by a number of factors, from the time, location and dates provided to us from our venues to events like lockdowns, pandemics, public holidays, stock shortages, low customer numbers, and even bad weather. Therefore rosters are not confirmed until 1 week before they happen.
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The class start time and end time dictate the length of the shift, you are paid for 60 minutes before your class is due to start and 60 minutes after your class is scheduled to end. This additional 2 hours covers the collection and checking of your pack, and set up of your class, clean up of your class, and return of your class pack. If you do not deliver your class in the allocated time or choose to drop your pack back at another time, you are not paid for additional hours. Classes are timed, and hosts are expected to deliver them in the timeframe allocated for both customer expectations and for venue timing.
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Exceptions to this are if the host is expected to travel more than 30 minutes to their destination, whilst the ATO will not cover the costs of going to work, we recognise that travel can be a deterrent for staff, so we will pay for any travel above 30 minutes, and we provide a petrol card as a side benefit for our team members to cover petrol for work.
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Contractors are offered shifts at the last moment, or during a contracted and specified peak period.
SIP 'N' DIP'S VIEW ON CONTRACTORS
We will only engage contractors in our resource pool who are genuine contractors. That is to say, having an ABN is not justification that you are a contractor. A contractor is running their own business and therefore may choose to work for Sip 'n' Dip Australia or any other businesses.
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Contractors are not required to sign a non-compete, but they are required to sign a confidentiality agreement and a return of group property agreement.
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Contractors at Sip 'n' Dip are contracted per engagement or for a peak season. The work is either very occasional OR seasonally available. Contractors can sub-contract their shifts to any pre-approved sip 'n' dip contractor in the resource pool without approval or opt not to take the shift. Contractors are paid on an hourly rate quoted before their engagement.
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As we pay the same rate as we do to casuals, we are happy to and do provide tools and equipment along with class instructions and prepare the class packs in advance. We do not expect contractors to cover these costs. We provide a uniform for brand consistency. Contractors must have their own public liability insurance and provide us with a certificate of currency before being approved for the contract.
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Contractors enjoy control over the way they deliver the class content and are encouraged to put their flair on their classes, the structure of the class however must remain intact for consistency of delivery. Contractors provide the service of a workshop host and are free to refuse additional work.
SIP 'N' DIP'S CASUALS VS CONTRACTORS
Sip ’n’ Dip Hosts are dynamic, engaging and charismatic. We are an equal-opportunity employer. We seek enthusiastic workers that are customer-centric and strive for excellence. Our Hosts are team players and have a goal to provide our clients, their venues and their co-workers with a positive and uplifting experience. We aim to recruit ’sticky staff’ that hang around over the years, with great communication skills, can think on their feet and who want to be engaged with us over the long term.
We require commitment and reliability from our workers. We provide a rewarding role that allows mixed media artists the ability to work in their area of expertise. Things that detract from the experience of our customers, venues or co-workers are not desirable qualities in candidates and will be moved through the business quickly to make way for desirable candidates.
SIP 'N' DIP'S AVERAGE SHIFT
Whilst the work our hosts do is thoroughly enjoyable and you get access to play with a variety of mediums as part of their job, they are there to work. Essentially shifts run for 3-5 hours (the average shift is 4). The average shift would include the collection of the class pack on their way to class, the set up of the class, the facilitation and delivery of the class and the pack down and return of their class pack after their shift.
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We articulate classes in most cases rather then demo them, this is because we need to be able to make sure we talk to every customer in the room 1x1 during the shift. So being able to express yourself and articulate a concept is important.
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The one thing you will realise within your first two shifts is that it is fast-paced, if you have attended as a student you may have a different preconceived idea of what class is like, when you are a host you realise that you move quickly and need to be able to manage multiple things, quickly and accurately at once while still remaining available to your customers.
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Meeting class timelines is a key deliverable in this role.
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SIP 'N' DIP'S AVERAGE SHIFT
Through the recruitment process, we aim to identify candidates who are capable of supplying the service we offer. Prospective candidates generally have basic skills in alcohol ink, resin and acrylic beginner painting.
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For those that don't, candidates must be able to learn quickly from written instructions or video tutorials.
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For employees to be able to take on more shifts they must be able to confidently run the class, therefore staff can opt to attend and shadow classes to upskill themselves to provide the ability for us to offer more shifts. We also offer unpaid training to help artists up skill with their co-workers in person or via pre-recorded video.
The more classes you can teach, the more shifts we can offer you. We do not provide step-by-step training on how to paint each class, but we often have a video.
Much like a cafe hires a barista as they are capable of making coffee, we hire staff are hired based on their ability to teach classes - we do however field questions and give you tips and tricks and onboard you on the job as a support host to get you used to how it all works and help get you up to speed.
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WHAT YOU NEED TO APPLY FOR THE ROLE
For All appointments:
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A Current Blue Card (or happy to apply for one and will qualify)
Your licence & a reliable vehicle capable of transporting a class kit
Sign a confidentiality agreement form
Sign a return of group property form
For a casual engagement (employed by the company):
​Sign a non-compete agreement form
For a contractor engagement (engaged as a contractor):​
- Your own Public Liability Insurance to 20,000,000
- An ABN
- Ability to prove you are a legitimate contractor
- Sign a contract of engagement for the period you are contracted to us
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READY TO APPLY?
You submit your resume and cover letter to our operations manager at paige@sipndip.com.au - Applications must be complete to apply. We will not consider or reply to applicants who have not taken the time to provide complete applications.
If you are successful, you will be offered a video interview.
Based on that interview you will be offered an in-person 1x1 interview.
Successful applicants are offered a class trial
If successful a role will be offered with a position with a probationary period.
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